Free easy remote assistance software

For the computer that will be performing the remote access, press Connect and enter the host's ID and password. The tabs at the top of the program let you open multiple connections at once. Once you're connected to the other computer, you can send files to and from them and communicate over text or using your voice.

Passwords are generated automatically, but you can also choose your own to make it easier to remember. The program is compatible with Windows 11, 10, 8, Vista, and 7, as well as Windows Server , , and Might limit connection time or address book entries because there are also paid versions of the program.

AnyDesk is a remote desktop program that you can run portably or install like a regular program. Launch it on the PC you want to connect to and record the 9-digit number, or custom alias if one is set up. On another computer, run AnyDesk and then enter the host's Remote Desk ID or alias in the Remote Address section of the program, and wait for the host to accept the connection. You can also connect to the host from AnyDesk's web client. If unattended access is set up, the client doesn't need to wait for the host to accept the connection.

The program auto-updates and can enter full-screen mode, create a balance between quality and speed of the connection, transfer files and sound, sync the clipboard, record the remote session, run keyboard shortcuts, take screenshots of the remote computer, and restart the host computer.

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support. Just open the portable program and share your IP address or the given ID with someone else. This is how the client computer will know how to connect to the host. You can choose View only or Remote Control before you connect, and then just select Connect to request remote control.

When the host computer confirms the connection, you can start controlling the computer and share clipboard text. It's great that AeroAdmin is absolutely free for both personal and commercial use, but it's too bad there isn't a chat option included, and really too bad that you can't transfer files. It can be installed on bit and bit versions of Windows 11, 10, 8, 7, and XP. Iperius Remote is one of the easiest to use remote desktop programs with some awesome features like a robust file transfer tool and chat application.

It also lets you connect to a computer remotely with their mobile app. Open the program and select Allow connections to see your password. Share that and the ID next to it with the client so that they can connect to the computer. Enter the host computer's ID into the second text box, press Connect , and then enter the password when you see the password prompt. This free remote access program is perfect for on-demand access.

You and the other person can download and start using Iperius Remote in just a minute or two. The program interface is extremely simple and easy to understand. If you want more control you can open the settings to enable continuous access, a custom password, a proxy, etc. Supported operating systems include bit and bit versions of Windows 10, 8, 7, Vista, and XP, as well as Windows Server , , , and Zoho Assist is yet another remote access tool that has a free edition for both personal and commercial use.

You can share screens and files, and chat remotely with the other user through a unique session ID and password. You can copy the ID and password manually, share a unique URL with the client, or just enter their email address to have the connection info emailed to them. The host also needs to download a small tool so that the client can remotely access in order to control the computer.

Once the host computer is fully set up and ready to go, the client needs to access the Join Screen Sharing Session page and enter the ID and password of the client computer. Or, if the host shared the information over email or the URL, then, of course, the client can just use that information to connect to the host.

By default, the client doesn't have full control rights, only viewing permissions. Some other features included in this program are clipboard sharing, a pause button for the host, and an annotation tool so that the host and client can draw on the screen. The Zoho Assist free plan supports only five unattended computers and one concurrent session.

For more features, you can order the Standard, Professional, or Enterprise edition. The free Quick Assist remote access program is easy to understand and doesn't require a download because it's built-in to Windows 11 and Search for it through the Start menu, or browse the Windows Accessories Start menu folder, to open the program.

Type into the text box the 6-digit code that the client's computer generated, and then select Share screen. Once the client has done their part, you need to confirm that they can have access to your computer before the connection can be established.

Choose Assist another person and then log in to your Microsoft account. Give the security code to the host and then choose Take full control or View screen to get remote access to their computer. Once the client has connected to the host, they can change which monitor to control, annotate directly on the screen, restart the computer, and quickly open Task Manager.

The multitude of options could be overwhelming and confusing if you just want a simple remote access tool. LiteManager is strikingly similar to Remote Utilities, explained above. However, unlike that program, which can control a total of only 10 PCs, this one supports up to 30 slots for storing and connecting to remote computers, and also has lots of useful features. The computer that needs to be accessed should install the LiteManager Pro — Server.

There are numerous ways to ensure a connection can be made to the host computer. It can be done through the IP address, computer name, or an ID. The easiest way to set this up is to right-click the server program in the notification area of the taskbar, choose Connect by ID , erase the contents that are already there, and click Connected to generate a brand new ID. The other program, called Viewer, is installed for the client to connect to the host.

Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer. Once connected, the client can do all sorts of things, much like with Remote Utilities, such as work with multiple monitors, transfer files silently, take full control or read-only access of the other PC, run a remote task manager, launch files and programs remotely, capture sound, edit the registry, create a demonstration, lock the other person's screen and keyboard, and text chat.

There's also a QuickSupport option, which is a portable server and viewer program that makes connecting much quicker than the above method. This program is available for macOS and Linux, too. ShowMyPC is portable and similar to some of these other programs, but uses a password to make a connection instead of an IP address.

This ID is the number you must share with others so they can connect to the host. Open the same program on another computer and enter the ID from the host program to make a connection. There are additional options here that aren't available in UltraVNC, like webcam sharing over a web browser and scheduled meetings that allow someone to connect to your PC via a personal web link that launches a Java version of ShowMyPC. Clients can only send a limited number of keyboard shortcuts to the host computer.

It works on all versions of Windows. After optionally forwarding the proper port number in your router, and signing up for a free account, you can access your PC from anywhere through a web browser. The computer that will be accessed remotely needs to have the DesktopNow software installed.

When the program is first launched, your email and a password should be entered so you can use the same credentials on the client side to make the connection. The host computer can either configure its router to forward the proper port number to itself or choose cloud access during the install to make a direct connection to the client, bypassing the need for complicated forwarding. It's probably a better idea for most people to use the direct, cloud access method to avoid issues with port forwarding.

The client just needs to access the host through a web browser. If the router was configured to forward the port number, the client would use the host PCs IP address to connect. If cloud access was chosen, a specific link would have been given to the host that you'd use for the connection.

DesktopNow has a nice file sharing feature that lets you download your shared files remotely in an easy-to-use file browser.

There isn't a dedicated application for mobile devices, so trying to view and control a computer from a phone or tablet can be difficult. However, the website is optimized for mobile phones, so viewing your shared files is easy. This includes Windows 11, 10, 8, 7, Vista, and XP.

Another free and portable remote access program is BeamYourScreen. Thanks to this feature, technicians get the ability to provide their instructions while customers can respond on the success of the task. Plus, the app has a very intuitive interface. As support teams of big enterprises often need administrative access to desktops and critical systems, the security of their remote support tools becomes one of the primary tasks.

And Bomgar is the solution that can ensure the highest level of network protection. It offers two-factor authentication, advanced encryption, granular permissions, comprehensive audit trails, and more. Remote Support is a remote access software designed to establish fast and reliable device-to-device connections so that digital security experts can do their job and not worry about any connection issues. Next on our list is Zoho Assist - an affordable online remote support and access platform.

Zoho Assist is usually chosen by small and mid-sized businesses that need to support their clients located across the world. This solution allows providing remote support to clients fast through web-based, on-demand sessions and eliminates the risk of delayed support even in case of slow Internet connection, which makes the platform extremely popular among both customers and support teams. The additional advantage of the app is the ability to manage unattended computers.

ConnectWise Automate is a modern platform for remote support and management of IT assets. The product is aimed at small and medium IT teams looking for a way to increase their efficiency. This solution offers seamless ScreenConnect integration, thus allowing techs to provide remote support faster than ever.

Thanks to this option, you get the ability to start a ScreenConnect remote control session from the ConnectWise Automate Computer Management screen. ConnectWise Automate is a convenient way to compile data, audit and manage workstations, servers, printers, etc. The platform is designed for efficient automation of device discovering process, monitoring for problems, and automating action.

This solution offers high-performance engine and global server infrastructure for establishing secure connections to remote desktops. The good thing about this remote desktop software is that all its remote sessions are encrypted with TLS and bit AES. What is more, it comes with two-step verification and multi-level password security options.

The platform will work well for both unattended and attended remote access. For example, they can be connected to one Wi-Fi router. TeamViewer is a software package that helps control shared computers remotely. Also, it lets users transfer files between PCs, establish video communications, and carry out web conferences.

In addition to direct communications, the solution allows creating connections through a firewall and NAT proxy. The tool can be used for free by non-commercial users. And there are also Business, Premium, and Corporate versions. TeamViewer is an extremely powerful and highly accessible platform where control can be passed from one person to another, whereas in most similar apps control runs on a one-way street. Plus, the solution can be used with or without installation.

In the latter case the program works without administrator access rights. To establish this connection, technicians usually use special software which allows accessing a remote computer wirelessly regardless of its location and immediately fixing complex issues, the solution of which over the phone would take considerably more time.

Some modern operating systems can offer a remote assistance program as a built-in option, but due to the limited functionality, users more often opt for the dedicated third-party utilities supporting a wider range of sophisticated features. The above section highlighted the remote support tools that gained the popularity as highly secure and efficient solutions.

However, the list of remote tech assistance services available in the market today is much wider and hence choosing the one that will perfectly fit your workflow can become a really daunting task. Obviously, you will try to do some remote support tools comparison in order to select the best solution for your business or enterprise.

And here we provide five important factors to consider before making a choice. The free trial option. Whether you are looking for a remote support tool for a small business or big enterprise it would be a good idea to first start free trials or sign up for basic unpaid plans of several popular remote tech support solutions. This approach will let you evaluate the functionality and key characteristics of each program.

As its name suggests, remote access is meant to provide businesses with an access technology solution allowing both cutting costs and improving the productivity. Therefore, choosing the right type of remote support technology is of primary importance to any company.

The manufacturers of remote support applications are focused on providing their solutions with a dream-like feature list. Below are just some of the basic options you can find in a modern high-quality product. Hopefully, you have found our overview of best remote support tools helpful in solving the issues related to remote assistance service.

That means that the entire system is available to independent technicians as well as teams working for MSPs and large organizations. It is also possible to access the operating system without going through the desktop of the remote device. The Take Control system is available at two levels, with the higher level being called Take Control Plus.

The higher level is particularly useful for supervised technicians because it includes session monitoring and technician performance reporting functions. Take Control Plus also includes a user survey to evaluate the competence of each technician.

The service can be paid for by the month or by the year. The annual payment plan works out cheaper. However, be aware that you have to pay for the service period in advance.

SolarWinds offers it on a day free trial. TeamViewer is an industry leader. This remote desktop system has been installed more than two billion times , which shows its popularity. We put this remote desktop system near the top of our list because it is a very comprehensive commercial product that allows free use by private individuals.

However, if you need a remote desktop program for business use, you will have to pay. As the name suggests, TeamViewer is aimed at team collaboration and has a number of group communication features that make this more than just a remote desktop sharing tool.

These include video conferencing utilities and demonstration broadcasting. The remote connection tool relies on two-factor authentication to enhance security and all transmissions are protected by bit AES encryption. The controller software can be accessed from Android mobile devices.

The system also includes a secure file transfer facility and script execution capabilities in the console. Although you have to pay for the Business Edition of TeamViewer, you can get it for free for an assessment on a day free trial. Atera is a support package for managed service providers MSPs. Another utility in the package is a Help Desk system , which includes a portal for access by the user community and a dashboard for use by technicians when they are working on a ticket.

The Help Desk dashboard gives access to a remote desktop system, which is actually Splashtop , which you read about above. The interface includes a chat system so that the technician can guide and advise the user as he explores the remote endpoint and produces a solution for the problem raised on the support ticket.

Atera is a cloud-based service and is accessed through any standard web browser. The service can also be accessed through a special app that is available for free for mobile devices. The platform is charged for on a monthly or yearly subscription per technician.

You can get a day free trial and test the Atera system before you sign up for a subscription. You can use a Google Chrome browser as a remote desktop viewer. The device that is being accessed needs a program installed on it. This is the agent program. Once that is running you can allow access to anyone by giving them a PIN. The viewer is browser-based and accesses any device over the internet.

The system will work on any operating system that can open Google Chrome and there are also apps for Android and iOS devices.

Communications over the internet are protected by HTTPS , which is the same security system that protects credit card information when you buy things on the web. Microsoft produces a remote desktop connection system that is free to use and grants access to computers running the Windows Professional , Windows Enterprise , or Windows Server operating systems.

You can access a remote machine from a mobile device as long as it runs Windows Mobile. It is also possible to use an Xbox One as either the remote device or the accessor.

You can access up to ten devices with one Microsoft account through this program. A big advantage of this system is its easy integration into the operating system of your computer. There is no user profile restriction on the use of this software, so businesses can use it for free.

Remmina is an open-source project. Individuals and businesses are allowed to use this remote desktop system for free. There are services on this list that are only available for Windows. The console has a tabbed interface, so you can open connections to many remote computers at once.

As it is an open-source system, you can also download the code and adapt it to your own requirements. It is hard to go past Dameware and N-able Take Control as dedicated tools for achieving full control over a network full of remote workstations.

The fastest remote desktop software can be hampered by poor connections or overloaded CPUs on the host or the agent device. Be careful when reading the sales copy on websites selling remote desktop software because nearly all of them claim to be the fastest in the industry.

In practice, sufficient speeds to provide almost instant response times can be achieved with any commercial remote desktop software. Our research reveals that the top five remote desktop tools for remote assistance are:. Any internet-connected application can create security weaknesses if it's not properly configured or kept up to date. Apply all available protection measures, such as 2FA, and update the software whenever a patch becomes available to keep TeamViewer secure.

A terminal emulator opens up a session on a remote server. This usually involves giving access to an authorized user on that remote server through an account that has already been allocated to that person.